Privacy policy for patients, relatives and cooperation partners

Information pursuant to Art. 13 and 14 of the General Data Protection Regulation (GDPR)

Dear patients, dear parents and relatives, dear cooperation partners,

the protection of your personal data is of the highest importance to the Children for Tomorrow Foundation (hereinafter “CfT”). Within the scope of therapeutic support and treatment, it is necessary to process personal data.

With this privacy policy, we inform you about how we process your data and what rights you are entitled to under the GDPR.

1. Controller for data processing

The controller responsible for processing your data within the meaning of the GDPR is:

Children for Tomorrow
Universitätsklinikum Hamburg-Eppendorf
Martinistraße 52
Gebäude O 44
20246 Hamburg

Telephone: +49 (0)40 47 19 30810
Email: ed.worromot-rof-nerdlihc@semreh

You can reach our data protection officer at:

Data Protection Officer
℅ Children for Tomorrow
Martinistraße 52
Gebäude O 44
20246 Hamburg

Email: ed.worromot-rof-nerdlihc@bsd

2. Processed data

Within the scope of our foundation’s work, in particular the medical and psychotherapeutic care of
children and the promotion of public interest in the fate of children who have become victims of war,
persecution or other forms of organized violence, we process various categories of personal data. Which
data this includes in detail depends on your relationship with us (patient, parent/relative or cooperation
partner such as teachers).

The processed data includes in particular:

patient data (children/adolescents):
- master data: name, date of birth, address, contact details.
- health data: therapy sessions and works within the scope of art therapy, treatment phase,
  therapy progress, development reports, protocols, medical letters as well as information on
  measures carried out and their effects.
- other data: native language, information on the family situation, declarations required within
  the scope of CfT’s activities (e.g. consent to therapy, releases from confidentiality).
data of relatives and legal guardians:
- contact data: name, address, telephone number, email address
- content data: content from parent discussions and other communication with legal guardians,
  information on family medical history insofar as relevant for the patient’s treatment.
- other data: native language, declarations required within the scope of CfT’s activities (e.g.
  consent to therapy, releases from confidentiality).
data of other third parties (e.g. teachers, caregivers, medical and psychotherapeutic practitioners
and providers of therapeutic services):
- contact data: name, professional contact details (telephone, email), function/position.
- content data: content of discussions within the scope of cooperation, results from
  questionnaires on the child’s development (insofar as these allow conclusions about the
  teacher).
evaluation data (only in case of separate participation in evaluations)
- interview content, audio recordings and transcripts, questionnaires on development and living
  situation
usage data of the CfT app:
- see section 8 below.
photos, audio and video recordings as well as texts or artistic works created by the child(for
therapeutic work or with separate consent)

3. Purposes of processing

We process your personal data exclusively for defined purposes that are necessary for the performance
of our tasks:

conducting and documenting treatment:
- for collecting findings, diagnostics, therapy planning and implementation.
- for continuous documentation of the course of treatment (patient file).
- for preparing reports and medical letters.
administration and communication:
- for contacting, scheduling and coordinating appointments (if necessary with the involvement
  of interpreters).
- for managing patient files.
- for providing and managing the CfT app (see section 8 below).
cooperation:
- for professional exchange with teachers, caregivers, schools or other medical and
  psychotherapeutic practitioners and providers of therapeutic services (in particular speech
  therapists and occupational therapists), insofar as this is necessary for the treatment.
quality assurance and evaluation
- for reviewing the sustainable impact of our services (during and after therapy and for
  contacting former patients after therapy and conducting surveys).
public relations and fundraising
- only with consent: use of photos, videos, quotes or artistic works to present our work in print
  media, on the website or social media in order to generate donations and promote public
  interest in the fate of children who have become victims of war, persecution or other forms of
  organized violence.

4. Legal bases

The processing of your data only takes place if a legal basis permits this. We rely in particular on the
following legal bases:

treatment contract and statutory documentation obligation:
the processing of health data is carried out primarily for the fulfillment of the treatment contract
and statutory documentation obligations (Art. 6 para. 1 lit. b and c and Art. 9 para. 2 lit. h GDPR in
conjunction with § 630f German Civil Code (BGB) and § 9 of the professional code of the
Psychotherapists’ Chamber Hamburg).
consent:
for certain processing operations, such as the processing of health data in communication content
in the CfT app, communication via messenger or the use of photos, videos, quotes or artistic works
within the scope of public relations and fundraising, we obtain your consent (Art. 6 para. 1 lit. a and
Art. 9 para. 2 lit. a GDPR). These consents are voluntary and can be revoked at any time.
legitimate interest:
in individual cases, we process data (e.g. data of teachers) on the basis of legitimate interest in a
smooth process of care and communication and in supporting the welfare of the child (Art. 6 para.
1 lit. f GDPR).

5. Duration of data processing / retention period

We only store your personal data for as long as necessary.

treatment documentation:
in accordance with § 630f BGB and § 9 of the professional code of the Psychotherapists’ Chamber,
we are obliged to retain patient records for 10 years after completion of treatment. After this
period, the data will be destroyed or deleted in accordance with data protection regulations, unless
other legal provisions require longer retention.
communication and app data:
data whose processing is based on consent (e.g. health data in communication content in the CfT
app) is stored until the purpose of data processing has been fulfilled. In the event of withdrawal of
consent and deletion of the CfT app account, the data will be deleted immediately. This does not
apply insofar as this data has become part of the patient file subject to retention (e.g. medically
relevant communication content within the scope of treatment documentation).
evaluation data (audio):

audio recordings of interviews for evaluation purposes are deleted after transcription, unless you
have agreed to longer storage.

note on publications:

in the event of withdrawal of consent for purposes of public relations and fundraising, we will
remove photos/videos immediately from our digital offerings and will not use them for new
printed materials. However, we cannot retrospectively remove materials that have already been
printed or distributed on the internet by third parties.

6. Origin and recipients of data

6.1 Origin

As a rule, we collect the data directly from you. In addition, we generate data about patients and, if
applicable, their parents and relatives within the scope of diagnostics and therapy (diagnoses,
examination results, findings, etc.). In some cases, we also receive data from third parties (e.g. parents,
teachers, caregivers, schools or other medical and psychotherapeutic practitioners and providers of
therapeutic services, in particular speech therapists and occupational therapists).

6.2 Recipients

Within CfT, only those employees who require access to your data to fulfill their tasks (e.g. therapists,
administration) will receive it.

Data is only passed on to third parties if:

you have given your explicit consent,
this is necessary for the performance of our work, or
we are legally obliged to do so (e.g. in the case of acute endangerment of a child’s welfare).

Categories of recipients include:

service providers: e.g. IT service providers (office applications and documentation solutions),
service providers for the CfT app (see section 8), whom we have contractually obligated to comply
with data protection.
cooperation partners: teachers, schools or other medical and psychotherapeutic practitioners and
providers of therapeutic services (in particular speech therapists and occupational therapists).
interpreters.
authorities or public bodies.
public / social media: selected data (photos, videos, artistic works) are only published on our
website and on platforms such as Facebook, Instagram or YouTube with consent.

7. Transfer to third countries

The processing of your data generally takes place on servers within the European Union (EU) or the
European Economic Area (EEA).

If we use service providers located in a third country for technical tools (e.g. certain software tools),
appropriate safeguards (e.g. EU standard contractual clauses) ensure an adequate level of data
protection.

If you have consented to the publication of photos or videos on social media (e.g. Facebook, Instagram,
YouTube), this data may be transferred to the servers of the respective platform operators as part of the
publication. These servers are often located in third countries (countries outside the EU/EEA). We point
out that there may not be a level of data protection comparable to that of the EU.

8. specific data protection information on the use of the
CfT app

This section applies additionally to users of our mobile app (CfT app).

8.1 Functionality and data categories

The CfT app serves for secure communication and coordination between parents, teachers and
therapists as well as for overcoming language barriers. In addition, the app is used to digitally
provide and manage declarations required within the scope of CfT’s activities (e.g. consent to
therapy, releases from confidentiality). When you use the CfT app, we additionally process the
following data:

registration data: email address, password, first name, last name, selected language, user role (e.g.
parent, teacher).
communication content: chat messages (including any health data contained therein) that you
send and receive.
technical usage data: log files (protocol data), IP address (also in shortened form for location
determination), device information (e.g. operating system) for error analysis and ensuring
functionality.

8.2 Service providers and technologies used

We use specialized service providers for operating the app. Contracts for data processing pursuant to
Art. 28 GDPR exist with all service providers to ensure the security of your data.

hosting & Backend (Amazon Web Services EMEA SARL):
the entire technical infrastructure of the app (databases, servers) is hosted at AWS.
translation (Amazon Web Services EMEA SARL):
we use a fully automated translation service (AWS Bedrock) to translate chat messages.
- data protection: the texts to be translated are processed exclusively temporarily for the
  translation process. Your data is not used to improve the translation software.
error analysis & monitoring (Raintank Inc. DBA Grafana Labs):
we use Grafana to monitor technical stability. Technical log data is processed to identify errors in
the app.
QR codes (URLR, SAS):
we use URLR to generate QR codes for app downloads or to link profiles. Your IP address is
processed for rough location determination.

8.3 App permissions

For full functionality, the app may request access permissions for the camera on your end device in
order to scan QR codes (e.g. to link with a teacher). You can revoke these permissions at any time in
your device settings.

8.4 Keine Cookies

No cookies are used within the app environment.

9. Your rights as a data subject

Under the General Data Protection Regulation, you have the following rights:

information (Art. 15 GDPR): You have the right to know whether we have stored any data about
you and, if so, what data we have stored.
rectification (Art. 16 GDPR): You may request that we correct inaccurate data or complete
incomplete data.
Löschung (Art. 17 GDPR): Under certain conditions, you may request the erasure of your data (e.g., if
it is no longer necessary for the purposes for which it was collected and there is no retention
period that precludes erasure).
Einschränkung der Verarbeitung (Art. 18 GDPR): Under certain conditions, you may request that the
processing of your data be restricted.
Datenübertragbarkeit (Art. 20 GDPR): Under certain conditions, you have the right to receive your data in
a structured, commonly used, and machine-readable format and to transmit this data to another
controller without hindrance from us.
Widerspruch (Art. 21 GDPR): If the processing is based on a legitimate interest, you may object to such
processing.
Widerruf einer Einwilligung (Art. 7(3) GDPR): You may withdraw any consent you have given at any time
with future effect. The lawfulness of the processing carried out prior to the withdrawal remains
unaffected.

Right to lodge a complaint:

If you believe that the processing of your data by us violates data protection law, you have the right to
lodge a complaint with a supervisory authority. The authority responsible for us is:

The Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22
20459 Hamburg

Status: 18.03.2026

Privacy policy for website visitors, donors and applicants

1. Data protection at a glance

General Information

The following information provides a simple overview of what happens to your personal data
when you visit this website. Personal data is any data by which you can be personally
identified. Detailed information on the subject of data protection can be found in our privacy
policy listed below this text. Data collection on this website

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their
contact details in the section “Information on the responsible entity” in this privacy policy.

How do we collect your data?

Your data is collected on the one hand when you provide it to us. This may, for example, be
data that you enter into a contact form.

Other data is collected automatically or after your consent when visiting the website by our
IT systems. This is primarily technical data (e.g. internet browser, operating system or time
of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the website is provided without errors. Other data
may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin,
recipient and purpose of your stored personal data. You also have the right to request
correction or deletion of this data. If you have given consent to data processing, you can
revoke this consent at any time for the future. You also have the right, under certain
circumstances, to request restriction of the processing of your personal data. Furthermore,
you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data
protection.

Analysis tools and third-party tools

When visiting this website, your browsing behavior may be statistically evaluated. This is
mainly done using so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We
treat your personal data confidentially and in accordance with the statutory data protection
regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by
which you can be personally identified. This privacy policy explains what data we collect and
what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the internet (e.g. when communicating
by email) may have security vulnerabilities. Complete protection of data against access by
third parties is not possible.

Information on the responsible entity

The responsible entity for data processing on this website is:

Children for Tomorrow
Universitätsklinikum Hamburg-Eppendorf
Martinistraße 52
Gebäude O 44
20246 Hamburg

Telephone: +49 (0)40 47 19 30810
E-Mail: ed.worromot-rof-nerdlihc@semreh

The responsible entity is the natural or legal person who alone or jointly with others decides
on the purposes and means of processing personal data (e.g. names, email addresses or
similar).

Storage period

Unless a more specific storage period has been specified within this privacy policy, your
personal data will remain with us until the purpose for data processing no longer applies. If
you assert a legitimate request for deletion or revoke your consent to data processing, your
data will be deleted unless we have other legally permissible reasons for storing your
personal data (e.g. retention periods under tax or commercial law); in the latter case,
deletion takes place after these reasons cease to apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art.
6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are
processed according to Art. 9 para. 1 GDPR. In the event of explicit consent to the transfer
of personal data to third countries, data processing is also carried out on the basis of Art. 49
para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access to
information on your end device (e.g. via device fingerprinting), data processing is also
carried out on the basis of Section 25 para. 1 TTDSG. Consent can be revoked at any time.
If your data is required for the performance of a contract or for the implementation of pre-
contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR.
Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis
of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our
legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information on the relevant legal
basis in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we cooperate with various external parties. In some cases,
it is also necessary to transfer personal data to these external parties. We only pass on
personal data to external parties if this is necessary within the framework of contract
fulfillment, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we
have a legitimate interest in the transfer pursuant to Art. 6 para. 1 lit. f GDPR, or if another
legal basis permits the data transfer. When using processors, we only pass on our
customers’ personal data on the basis of a valid contract for data processing. In the case of
joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can
revoke consent that you have already given at any time. The legality of the data processing
carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU
HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR
SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS
ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE
LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY
POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA
CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE
GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS
AND FREEDOMS OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR
DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES,
YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF
PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING;
THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT
MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO
LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT
TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with
a supervisory authority, in particular in the Member State of their habitual residence, their
place of work or the place of the alleged infringement. The right to lodge a complaint exists
without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent
or in fulfillment of a contract handed over to you or to a third party in a common, machine-
readable format. If you request the direct transfer of data to another controller, this will only
be done insofar as it is technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right at any time to
obtain information free of charge about your stored personal data, its origin and recipients
and the purpose of the data processing and, if applicable, a right to correction or deletion of
this data. You can contact us at any time regarding this and other questions on the subject of
personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can
contact us at any time for this purpose. The right to restriction of processing exists in the
following cases:

If you contest the accuracy of your personal data stored by us, we usually need time to verify
this. For the duration of the verification, you have the right to request restriction of the
processing of your personal data.

If the processing of your personal data was/is unlawful, you may request restriction of data
processing instead of deletion.

If we no longer need your personal data, but you need it for the exercise, defense or
assertion of legal claims, you have the right to request restriction of the processing of your
personal data instead of deletion.

If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck
between your interests and ours. As long as it has not yet been determined whose interests
prevail, you have the right to request restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data – apart from being
stored – may only be processed with your consent or for the assertion, exercise or defense
of legal claims or for the protection of the rights of another natural or legal person or for
reasons of an important public interest of the European Union or of a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of
confidential content, such as orders or inquiries that you send to us as the site operator. You
can recognize an encrypted connection by the fact that the browser’s address line changes
from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third
parties.

Objection to advertising emails

The use of contact data published within the framework of the imprint obligation for sending
unsolicited advertising and information materials is hereby objected to. The operators of the
pages expressly reserve the right to take legal action in the event of unsolicited sending of
advertising information, such as spam emails.Schritte im Falle der unverlangten Zusendung
von Werbeinformationen, etwa durch Spam-E-Mails, vor.

3. Data collection on this website

Cookies

Our internet pages use so-called “cookies”. Cookies are small data packages and do not
cause any damage to your end device. They are stored either temporarily for the duration of
a session (session cookies) or permanently (permanent cookies) on your end device.
Session cookies are automatically deleted after the end of your visit. Permanent cookies
remain stored on your end device until you delete them yourself or until they are
automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called
third-party cookies). Third-party cookies enable the integration of certain services from third-
party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain
website functions would not work without them (e.g. the shopping cart function or the display
of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required for carrying out the electronic communication process, for
providing certain functions desired by you (e.g. for the shopping cart function) or for
optimizing the website (e.g. cookies for measuring the web audience) (necessary cookies)
are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in storing necessary cookies for the
technically error-free and optimized provision of its services. If consent to the storage of
cookies and comparable recognition technologies has been requested, processing is carried
out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and Section 25 para. 1
TTDSG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only
allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in
general, and activate the automatic deletion of cookies when closing the browser. If cookies
are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with Complianz

Our website uses the consent technology of Complianz to obtain your consent to store
certain cookies on your end device or to use certain technologies and to document this in
compliance with data protection regulations. The provider of this technology is Complianz
B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter “Complianz”).

Complianz is hosted on our servers, so no connection to the servers of the provider of
Complianz is established. Complianz stores a cookie in your browser in order to assign the
consents you have given or their revocation. The data collected in this way is stored until you
request us to delete it, delete the Complianz cookie yourself, or the purpose for data storage
no longer applies. Mandatory statutory retention obligations remain unaffected.

The use of Complianz is carried out in order to obtain the legally required consents for the
use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server
log files, which your browser automatically transmits to us. These are:

browser type and browser version
operating system used
referrer URL
hostname of the accessing computer
time of the server request
IP address
This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a
legitimate interest in the technically error-free presentation and optimization of its website –
for this purpose, the server log files must be recorded.

Request by email, telephone or fax

If you contact us by email, telephone or fax, your request including all resulting personal data
(name, request) will be stored and processed by us for the purpose of handling your request.
We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to
the fulfillment of a contract or is necessary for the implementation of pre-contractual
measures. In all other cases, processing is based on our legitimate interest in the effective
handling of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art.
6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request deletion,
revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after
your request has been fully processed). Mandatory statutory provisions – in particular
statutory retention periods – remain unaffected.

4. Plugins und Tools

YouTube with enhanced privacy

This website embeds videos from the YouTube website. The operator of the website is
Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit one of our pages on which YouTube is integrated, a connection to the YouTube
servers is established. In doing so, the YouTube server is informed which of our pages you
have visited. If you are logged into your YouTube account, you enable YouTube to assign
your browsing behavior directly to your personal profile. You can prevent this by logging out
of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos played in
enhanced privacy mode are not used to personalize browsing on YouTube. Ads displayed in
enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy
mode. Instead, so-called local storage elements are stored in the user’s browser, which
contain personal data similar to cookies and can be used for recognition. Details on
enhanced privacy mode can be found here: https://support.google.com/youtube/answer/171780.

If necessary, further data processing operations may be triggered after the activation of a
YouTube video, over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offers. This
constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If
corresponding consent has been requested, processing is carried out exclusively on the
basis of Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TTDSG, insofar as the consent
includes the storage of cookies or access to information on the user’s end device (e.g.
device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any
time.

Further information on data protection at YouTube can be found in their privacy policy at:
https://policies.google.com/privacy?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an
agreement between the European Union and the USA intended to ensure compliance with
European data protection standards for data processing in the USA. Every company certified
under the DPF commits to complying with these data protection standards. Further
information can be obtained from the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant-
detail?contact=true&id=a2zt000000001L5AAI&status=Active

Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the uniform display
of fonts. The Google Fonts are installed locally. No connection to Google servers takes
place.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq
and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

5. eCommerce and payment providers

Processing of customer and contract data

We collect, process and use personal customer and contract data for the establishment,
content design and modification of our contractual relationships. Personal data about the use
of this website (usage data) is only collected, processed and used by us to the extent
necessary to enable the user to use the service or to bill for it. The legal basis for this is Art.
6 para. 1 lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of
the business relationship and expiry of any existing statutory retention periods. Statutory
retention periods remain unaffected.

Payment services

We integrate payment services from third-party companies on our website. If you make a
purchase with us, your payment data (e.g. name, payment amount, account details, credit
card number) will be processed by the payment service provider for the purpose of payment
processing. The respective contractual and data protection provisions of the respective
providers apply to these transactions. The use of payment service providers is based on Art.
6 para. 1 lit. b GDPR (contract processing) as well as on the interest in a smooth, convenient
and secure payment process (Art. 6 para. 1 lit. f GDPR). If your consent is requested for
certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consent can
be revoked at any time for the future.

We use the following payment services / payment service providers within the framework of
this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24
Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

Data transfer to the USA is based on the standard contractual clauses of the EU
Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal
Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).

Data transfer to the USA is based on the standard contractual clauses of the EU
Commission. Details can be found here: https://stripe.com/en/privacy and https://stripe.com/de/guides/general-data-protection-regulation.

Further details can be found in Stripe’s privacy policy at the following link: https://stripe.com/de/privacy.

6. Own services

Handling of applicant data

We offer you the opportunity to apply with us (e.g. by email, post or via an online application
form). In the following, we inform you about the scope, purpose and use of your personal
data collected as part of the application process. We assure you that the collection,
processing and use of your data is carried out in accordance with applicable data protection
law and all other legal provisions and that your data is treated as strictly confidential.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and
communication data, application documents, notes from job interviews, etc.) insofar as this is
necessary for the decision on the establishment of an employment relationship. The legal
basis for this is Section 26 BDSG under German law (initiation of an employment
relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and – if you have given
your consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your
personal data will only be passed on within our company to persons who are involved in
processing your application.

If the application is successful, the data you have submitted will be stored in our data
processing systems on the basis of Section 26 BDSG and Art. 6 para. 1 lit. b GDPR for the
purpose of carrying out the employment relationship.

Data retention period

If we are unable to offer you a position, you reject a job offer or withdraw your application,
we reserve the right to retain the data you have submitted on the basis of our legitimate
interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months after the end of the application
process (rejection or withdrawal of the application). The data will then be deleted and the
physical application documents destroyed. The retention serves in particular as evidence in
the event of a legal dispute. If it is apparent that the data will be required after the expiry of
the 6-month period (e.g. due to a pending or threatened legal dispute), deletion will only take
place when the purpose for further storage no longer applies

Longer storage may also take place if you have given your consent (Art. 6 para. 1 lit. a
GDPR) or if statutory retention obligations prevent deletion.

Inclusion in the applicant pool

If we are unable to offer you a position, there may be the possibility of including you in our
applicant pool. In the event of inclusion, all documents and information from the application
will be transferred to the applicant pool in order to contact you in the event of suitable
vacancies.

Inclusion in the applicant pool takes place exclusively on the basis of your express consent
(Art. 6 para. 1 lit. a GDPR). Providing consent is voluntary and is not related to the ongoing
application process. The data subject may revoke their consent at any time. In this case, the
data from the applicant pool will be irrevocably deleted, provided there are no legal reasons
for retention.

The data from the applicant pool will be irrevocably deleted no later than two years after
consent has been granted.